Frequently Asked Questions
Is there a free trial?
Yes! We offer a 30-day free trial with full access to all features. No credit card required to start.
What's included in every plan?
Everything. OEE tracking, batch and continuous process support, alarms, maintenance tracking, material genealogy, AI assistant, custom dashboards, reporting, API access, and unlimited users. No feature paywalls.
How many users can I have?
Unlimited users on every plan. Add as many operators, managers, and engineers as you need at no additional cost.
Do you offer custom integrations?
Yes. We integrate with ERP systems, existing MES platforms, various PLC protocols, and custom APIs. Contact us to discuss your integration needs.
How long does implementation take?
Small deployments (1-5 machines) typically go live in 1-2 weeks. Larger implementations with custom integrations may take 2-4 weeks depending on scope.
Do I need to buy hardware?
Not necessarily. PulseMQ works with your existing PLCs and network. Optional IoT edge gateways are available for facilities that need PLC-to-MQTT bridging or local headless HMI capability.